Trusted Resources
Here are trusted organisations that can help with scams, technology, health, money, benefits, daily living, and support for carers. These links are chosen because they are independent, recognised, and relevant to people in the UK.
How these links are chosen
These resources are selected because they are recognised, independent, UK-relevant, and useful for older adults, carers, and people building digital confidence.
Kindred Compass avoids random blogs, influencer websites, affiliate review sites, sponsored “Top 10” lists, and forums as primary advice sources.
Kindred Compass does not receive money from these links. They are provided to help you find reliable support.
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Scam & Fraud
National Cyber Security Centre
Clear UK guidance on staying safe online and protecting yourself from cyber threats.
Visit the NCSC(opens their website in a new tab)Report Fraud
The official service for reporting fraud and cyber crime in England, Wales and Northern Ireland.
Report fraud(opens their website in a new tab)Take Five to Stop Fraud
Simple advice to help people pause and protect themselves from financial scams.
Visit Take Five(opens their website in a new tab)Technology Help
Age UK
Digital skills, scam advice, benefits information, and wellbeing support for older people.
Visit Age UK(opens their website in a new tab)AbilityNet
Technology support and accessibility advice for older and disabled people.
Visit AbilityNet(opens their website in a new tab)Good Things Foundation
Digital inclusion resources and support for people who need help getting online.
Visit Good Things Foundation(opens their website in a new tab)Health
Kindred Compass can explain health information in plain English, but it does not replace medical advice.
NHS
Trusted health information and guidance from the National Health Service.
Visit the NHS(opens their website in a new tab)NHS App guidance
Help with using the NHS App for appointments, prescriptions, and health information.
Learn about the NHS App(opens their website in a new tab)GP online services
Information about using online services from your GP surgery.
Visit NHS GP services(opens their website in a new tab)Money & Benefits
Citizens Advice
Independent advice on money, benefits, consumer issues, debt, housing, and legal rights.
Visit Citizens Advice(opens their website in a new tab)Independent Age
Advice and support for older adults, including money, benefits, care, and wellbeing.
Visit Independent Age(opens their website in a new tab)Age UK benefits advice
Guidance on benefits and financial support for older people.
See Age UK benefits advice(opens their website in a new tab)Daily Living
Use Which? when you want independent reviews before choosing products or services — washing machines, broadband providers, energy companies, or insurance.
Which?
Independent consumer reviews and advice on products and services.
Read independent reviews from Which?(opens their website in a new tab)Citizens Advice consumer advice
Help with consumer rights, faulty goods, services, bills, and complaints.
Get consumer advice(opens their website in a new tab)Carers
Age UK carers support
Information for people supporting older relatives, friends, or neighbours.
See Age UK carers support(opens their website in a new tab)Helplines
These buttons dial the number for you.
Citizens Advice consumer helpline
Support with consumer problems, bills, faulty goods and services.
Call 0808 223 1133Emergency services
Call 999 if someone is in immediate danger or needs urgent emergency help.
Call 999In a hurry, or need someone right now? Our Resources page puts the most urgent phone numbers first.
See urgent help and phone numbers