Kindred Compass for Organisations
Kindred Compass helps residents build digital confidence, avoid scams, and access online services safely. It is designed for older adults, digitally excluded people, carers, and the organisations that support them.
Who it supports
- Older adults
- Digitally excluded residents
- Carers and family members
- Tenants
- Library users
- Community group members
- People referred through social prescribing
How organisations can use it
- In libraries and digital drop-ins
- In community hubs and workshops
- In digital inclusion sessions
- In housing support conversations
- In scam prevention campaigns
- In social prescribing conversations
- As a self-help tool residents use at home
Problems it can help with
- Low digital confidence
- Scam and fraud risk
- Difficulty using online services and forms
- Fear of making mistakes
- Limited staff and volunteer capacity
- The need for measurable, anonymous outcomes
Why it is different
- Plain English, written for people who find technology hard
- No judgement, no rush, one step at a time
- Scam safety built in — checker, practice, and plain guides
- Curated trusted resources, never adverts or affiliates
- Accessibility-first: large text, read-aloud, calm design
- Anonymous insight reporting — no personal data collected
Digital confidence support for social prescribing
Kindred Compass can support people who feel isolated, anxious about technology, at risk of scams, or unable to use online services confidently. A social prescriber could suggest it as a simple tool for building confidence with phones, email, video calls, online forms, NHS App guidance and scam awareness.
Kindred Compass does not replace clinical care, safeguarding, or emergency support.
Support for housing associations
Kindred Compass can help tenants build confidence using online housing portals, reporting repairs, reading messages safely, contacting support, and avoiding scams involving fake landlords, fake payments or suspicious messages.
Pilot Kindred Compass
Kindred Compass can be piloted in libraries, community hubs, resident groups, housing support settings, digital inclusion sessions, or social prescribing pathways.
Our Pilot Pack explains what a pilot could look like and what it could measure.
Also useful: how organisations use Kindred Compass, safeguarding and emergency guidance, our accessibility statement and privacy for organisations.