Kindred Compass for Organisations
Kindred Compass helps residents build digital confidence, avoid scams, and access online services safely. It is designed for older adults, people who face barriers to getting online, carers, and the organisations that support them.
Kindred Compass is built and maintained by one named individual — see About.
A pilot at a glance
- What it involves: an 8 to 12 week trial in a setting you already run — a library drop-in, community hub, housing support service, digital inclusion session, or social prescribing pathway.
- What you receive: the app, free for the people you support, with printable guides and the Pilot Pack to shape the trial.
- What can be measured: anonymous, aggregate signals only — confidence before and after, scam checks completed, most-used guides, and “Did this help?” feedback. No personal data is collected.
Would you like to see how it works?
A short video walks you through Kindred Compass, step by step — lovely to watch with a cup of tea, or with the person helping you.
It plays here from YouTube — nothing loads from them until you press play. You can also watch it on YouTube (opens in a new tab).
Who it supports
- Older adults
- Residents who face barriers to getting online
- Carers and family members
- Tenants
- Library users
- Community group members
- People referred through social prescribing
How organisations can use it
- In libraries and digital drop-ins
- In community hubs and workshops
- In digital inclusion sessions
- In housing support conversations
- In scam prevention campaigns
- In social prescribing conversations
- As a self-help tool residents use at home
Problems it can help with
- Low digital confidence
- Scam and fraud risk
- Difficulty using online services and forms
- Fear of making mistakes
- Limited staff and volunteer capacity
- The need for measurable, anonymous outcomes
Why it is different
- Plain English, written for people who find technology hard
- No judgement, no rush, one step at a time
- Scam safety built in — checker, practice, and plain guides
- Curated trusted resources, never adverts or affiliates
- Accessibility-first: large text, read-aloud, calm design
- Anonymous insight reporting — no personal data collected
Digital confidence support for social prescribing
Kindred Compass can support people who feel isolated, anxious about technology, at risk of scams, or unable to use online services confidently. A social prescriber could suggest it as a simple tool for building confidence with phones, email, video calls, online forms, NHS App guidance and scam awareness.
Kindred Compass does not replace clinical care, safeguarding, or emergency support.
Support for housing associations
Kindred Compass can help tenants build confidence using online housing portals, reporting repairs, reading messages safely, contacting support, and avoiding scams involving fake landlords, fake payments or suspicious messages.
Who runs Kindred Compass
Kindred Compass is built and run by Jason Koomoshan, a London-based specialist in information governance, risk and data protection in the public sector. It was designed from the start around privacy, dignity and safeguarding — not adapted to them afterwards.
Why it’s free
Kindred Compass is free for the people who use it, and it will stay that way. Running costs are deliberately kept low, and any organisation piloting Kindred Compass will always be given clear notice well before anything material changes.
Pilot Kindred Compass
Kindred Compass can be piloted in libraries, community hubs, resident groups, housing support settings, digital inclusion sessions, or social prescribing pathways.
The Pilot Pack explains what a pilot could look like and what it could measure.
Also useful: how organisations use Kindred Compass, safeguarding and emergency guidance, the accessibility statement and privacy for organisations.